I started my research journey for my first Master's degree
thesis in France. The purpose of this research was to demonstrate that
Total Quality Management tools could be used to assess the quality of
information systems. I decided to test my hypotheses in the healthcare
field, and I assessed the quality of an hospital information system.
The results were encouraging and I decided to continue this study in
the US after having obtained a research Lavoisier Grant from the French
my first year as research scholar at American University I continued
my research on Hospital Information Systems Quality.
I started to work on my Doctorate of Science at the George
Washington University I became interested in Knowledge Management (KM).
I defended my
first PhD dissertation in 2001 on the topic of "Assessing
Knowledge Management Initiative Successes as a Function of
In 2005, I
defended a second PhD on a related topic at the University of Aix Marseille, France: "The critical
role of Trust in KM".
KM and Innovation Management are currently my main research interest
and I published more than 50 publications (journals, conference proceedings, book chapters and magazine articles) around this theme. You can view all my publications on my resume.